Since 1974, Cosmofarma has been dedicated to excellence in the cosmetics industry. We are fully committed to ensuring the highest quality of our products through the adoption of a Quality Management System in compliance with the international standard ISO 9001:2015.
This commitment reflects our strategic vision: delivering maximum customer satisfaction, ensuring compliance with applicable regulations, and promoting sustainable, continuous improvement across all business processes.
Our quality policy is founded on the following core pillars:
Customer Focus
The customer lies at the heart of everything we do. We strive to deeply understand their needs, anticipate expectations, and consistently deliver cosmetic products that meet the highest standards of safety, effectiveness, and innovation. Our primary goal is to build long-term trust and loyalty by exceeding customer expectations.
Regulatory and Legal Compliance
Cosmofarma recognizes the importance of a rigorous approach to regulatory compliance. Beyond ISO 9001:2015 requirements, we ensure adherence to all national and international regulations relevant to the cosmetics sector. Continuous monitoring of legislative developments allows us to promptly and effectively implement necessary requirements throughout all business processes.
Continuous Improvement
Continuous improvement is an integral part of our company culture. By leveraging advanced data analysis methods and constant monitoring of performance indicators, we systematically optimize production and organizational processes, enhancing our ability to proactively respond to the challenges of an evolving global market.
Valuing Human Capital
Our people are our greatest asset. Cosmofarma invests in training and professional development, fostering an inclusive, stimulating, and growth-oriented work environment. We actively encourage participation and accountability at all levels, recognizing that a skilled and motivated team is essential to achieving quality objectives.
Innovation and Research (R&D)
In a dynamic and competitive sector like cosmetics, innovation is key to long-term success. Cosmofarma dedicates significant resources to research and development, ensuring that all new products and technologies are not only effective but also safe and environmentally responsible. Our goal is to bring cutting-edge solutions to the market while preserving the integrity and quality of our brand.
Environmental and Social Responsibility
We acknowledge our responsibility toward the environment and the community. Cosmofarma is committed to minimizing the environmental impact of its activities by adopting sustainable practices and sourcing safe, eco-friendly, and ethically obtained raw materials. We promote a culture of sustainability across all levels of the company, contributing to a better future for the next generations.
Strategic Partnerships and Supply Chain
The quality of our products also relies on the strength of our partnerships. We carefully select Italian and European suppliers and strategic partners who share our values and commitment to quality, safety, and sustainability. Together, we ensure that every stage of the supply chain meets the highest quality standards.
Product Safety and Compliance
We guarantee that every cosmetic product developed and marketed by Cosmofarma complies with strict quality and safety requirements. Rigorous checks are carried out throughout the entire production cycle—from initial formulation to final delivery—to ensure that our products are safe, reliable, and suitable for their intended use.
The management of Cosmofarma is committed to providing the necessary resources and tools to implement, maintain, and continuously improve the Quality Management System, in full compliance with ISO 9001:2015.
Every member of our organization is encouraged to actively contribute to achieving quality objectives. This policy is regularly reviewed to ensure its ongoing relevance, effectiveness, and alignment with the company’s strategic goals.
